Artemis Studio has a 24 hour cancellation/rescheduling policy. You have up to 24 hours before your scheduled appointment to cancel or reschedule your appointment without any charges. Any appointments rescheduled or cancelled same day, will be charged 50% of the cost of the service cancelled or rescheduled. To avoid this from happening please reschedule/cancel your appointment when the confirmation text/email is done 72 hours prior to your appointment.
Any no shows will be charged 100% of the service. This fee also applies if you call to cancel or reschedule after your appointment time has started.
Please notify us if you will be running late. If you are more than 15 minutes late, we cannot guarantee that your service will be performed that day. We work very hard to make sure we are on time for your appointment. This may result in rescheduling your appointment for another day. If you arrive late and still want to be serviced we can only do what we can for the remainder of the appointment. However complete service is not guaranteed. The entire amount of the service will be due whether or not you arrive late and do or do not get the service done.
We do not offer refunds on services. If you have any concerns with the service you received please notify us immediately. We offer one time complimentary follow up appointment, that must be made within 72 hours of the initial appointment.
Each level of stylist has a different or unique type of training or education. They may specialize in some services over another stylist.
